Target your customers more efficient and whenever it is relevant for them.
Increase footfall at your locations with mobile engagement.
With Bitplaces you can identify and address your target audience based on their behavior. Adressing them situation- interest- and context-based increases the relevance of your message. You can measure and improve your customer interaction in real-time manage your campaigns more efficient.
Bitplaces can be used with your own app or by benefitting from our extensive network of partner apps to deliver your message right to your relevant customers.
Success Stories of our Customers
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Targeted Customer Outreach with Relevant Messaging
Project:
Deichmann, Europe’s market leader in shoe retail, wanted to communicate with their customers and app users in a highly targeted and location-based way. Only customer groups selected for the individual campaign were to receive relevant messages on their smartphones, such as location-based alerts for current sales offers or coupons.
Results:
Bitplaces used their mobile communication tools to expand Deichmann’s Android and iOS apps with location-based marketing capabilities. Geofencing allows virtual demarcations for specified locations, which enables Deichmann to talk directly to groups such as users in the vicinity of shops. Using Bitplaces’ Mobile Intelligence Platform, Deichmann administrators can control and analyse campaigns as well as set and adjust geofences in real time.
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Advertising for Mercedes Benz Roadshows in Several Cities
Project:
The car manufacturer Mercedes Benz wanted to advertise for their Germany-wide roadshows presenting new car models in the various cities and generate participants in the events.
Results:
App users who were in the vicinity of the roadshow locations were informed about the event and encouraged to intent several days before via individual campaigns. The local outreach was conducted across several days, times of day and places. At the same time, the results, among them the conversion rate, were measured and evaluated.
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Location-based Services Digital Cologne City District
Project:
Greven Medien and partners transformed the Cologne districts Sülz and Klettenberg for two months into a Digital District in order to explore and test the possibilities of location-based marketing in an clearly defined area. Users of the Gelbe Seiten (German yellow pages) app who were in the vicinity of the participating retailers received tailored information and offers as push alerts to their smartphones. Bitplaces supported the project with their Mobile Intelligence Platform and put geofences, so called Bitplaces, around the participating shops. Individual messages were sent to the app, the campaigns were managed and evaluated.
Results:
85 retailers from various sectors participated in the trial project. During the eight weeks 45,000 messages were sent to visitors and residents of the “Digital District”. 12 per cent of all messages were read. The messages sent led to 265 additional shop visits per day.
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Promotion Campaign for the ADAC Emergency Kit
Project:
Users of the der Gelbe Seiten app were addressed in a location-based way in the vicinity of ADAC (German automobile club) branches. They were informed about the ADAC emergency kit and navigated to the nearest branch.
Results:
App users within a 500 meter radius around one of the participating ADAC branches received a push message including the route via the Bitplaces platform. Almost one quarter (23 per cent) read the message, 32 per cent of whom actually visited a branch. The customers remained there for 35 minutes on average. This indicated that many of them used other ADAC services in addition to the emergency kit.
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Location-Based Lead Generation Campaign
Project:
LLOYD operates 28 Concept Stores in Germany. An LBS-based campaign sent messages to customers who were in the immediate vicinity of one of the stores in order to motivate them to visit the shop and ideally buy something there.
Results
On average, 15 per cent of all push messages sent were read “on the go”. 45 per cent of those who read them visited the shop and remained inside for an average of 30 minutes. During the campaign, the number of visitors to the shops doubled.
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Interest-based Promotion for REWE Delivery Service
Project:
Users of the Gelbe Seiten app who might be interested in grocery delivery were addressed in the vicinity of REWE supermarkets and alerted to the retailer’s delivery service.
Results:
Virtual circles, so-called Bitplaces, with a radius of 100 meters were placed around approximately 500 REWE markets. Through these, measurements were taken on how many customers shopped on which days, at which times and for how long as well as how many of them visited the market for a second time. The promotion message was sent as a broadcast push to all who went shopping in the evening, at night or on Saturdays as well as those who visited the markets more than once – assuming that these customers might be particularly open to the delivery service. 18 per cent of those who received the message read it.