Targeted Customer Outreach with Relevant Messaging


Deichmann, Europe’s market leader in shoe retail, wanted to communicate with their customers and app users in a highly targeted and location-based way. Only customer groups selected for the individual campaign were to receive relevant messages on their smartphones, such as location-based alerts for current sales offers or coupons.


Bitplaces used their mobile communication tools to expand Deichmann’s Android and iOS apps with location-based marketing capabilities. Geofencing allows virtual demarcations for specified locations, which enables Deichmann to talk directly to groups such as users in the vicinity of shops. Using Bitplaces’ Mobile Intelligence Platform, Deichmann administrators can control and analyse campaigns as well as set and adjust geofences in real time.